Artwork FAQ and Guidance
What image formats do you accept?
We can accept RGB as well as CMYK-profiled artwork! (RGB has a much wider colour gamut / range than CMYK, and since we use a 12-colour machine we have the valuable addition of RGB inks at our disposal, AS WELL as the regular CMYK inks). We prefer PDF-files marked up with trim and bleed (3mm bleed is recommended), but we also accept AI, PSD, TIFF or JPEG files. In PDF files we accept vector and raster artwork, but please make sure that all fonts have been converted to outlines before sending in your artwork. Files with layers must be flattened before being sent to us.
We can accept RGB as well as CMYK-profiled artwork! (RGB has a much wider colour gamut / range than CMYK, and since we use a 12-colour machine we have the valuable addition of RGB inks at our disposal, AS WELL as the regular CMYK inks). We prefer PDF-files marked up with trim and bleed (3mm bleed is recommended), but we also accept AI, PSD, TIFF or JPEG files. In PDF files we accept vector and raster artwork, but please make sure that all fonts have been converted to outlines before sending in your artwork. Files with layers must be flattened before being sent to us.
Can you print in true black and white?
Yes! Thanks to our 12-colour capable machine (which contains no less than 4 different types of black ink), we can print true black and white rather than lesser printers that often produce a colour cast on b&w prints by approximating the greys using colour-balanced ink loads. If you want to print in true black and white, please set up your artwork to a grayscale profile, and let us know you'd like true black and white in your instructions.
Yes! Thanks to our 12-colour capable machine (which contains no less than 4 different types of black ink), we can print true black and white rather than lesser printers that often produce a colour cast on b&w prints by approximating the greys using colour-balanced ink loads. If you want to print in true black and white, please set up your artwork to a grayscale profile, and let us know you'd like true black and white in your instructions.
What is the minimum resolution for artwork?
Ideally, 300 dpi at your desired print size, although the higher the resolution, the better the printing quality. Don't worry if your resolution isn't high enough - with our professional interpolation (enlarging) software we can enlarge the size of prints with minimum loss of quality.
Ideally, 300 dpi at your desired print size, although the higher the resolution, the better the printing quality. Don't worry if your resolution isn't high enough - with our professional interpolation (enlarging) software we can enlarge the size of prints with minimum loss of quality.
Do you print on sheets or rolls of paper?
All prints are printed on a roll media, so borders should either be placed onto your artwork before submission, or clearly stated in your instructions.
All prints are printed on a roll media, so borders should either be placed onto your artwork before submission, or clearly stated in your instructions.
What is the maximum size I can print?
Our Giclée machine is capable of producing prints up to 44" / 1.1m wide by any length... this exceeds A0 dimensions by quite a margin (an A0 print is only 33" / 841mm wide!).Some of the Giclée papers that we carry can only be printed up to 42" wide due to the width of the supplied paper rolls - please enquire if you want to print to these extremes!
Our Giclée machine is capable of producing prints up to 44" / 1.1m wide by any length... this exceeds A0 dimensions by quite a margin (an A0 print is only 33" / 841mm wide!).Some of the Giclée papers that we carry can only be printed up to 42" wide due to the width of the supplied paper rolls - please enquire if you want to print to these extremes!
How much sharpening do I apply?
Our printers do not apply any sharpening by default so artwork should be pre-sharpened in your image editing software. We do, however, have professional-grade sharpening software at the pre-press stage, so if you would like us to add sharpening to your image, please just let us know.
Our printers do not apply any sharpening by default so artwork should be pre-sharpened in your image editing software. We do, however, have professional-grade sharpening software at the pre-press stage, so if you would like us to add sharpening to your image, please just let us know.
Do I need to size my images correctly before sending them through to print, or will you do that for me?
You can either size your images to the specific size you want yourself before sending them to print, or if you'd like to take advantage of our professional-grade interpolation (enlarging) software, then we can enlarge your images for you providing they are set up to the correct aspect ratio (length vs width), at the highest available resolution.
You can either size your images to the specific size you want yourself before sending them to print, or if you'd like to take advantage of our professional-grade interpolation (enlarging) software, then we can enlarge your images for you providing they are set up to the correct aspect ratio (length vs width), at the highest available resolution.
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